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Return Policy

Returns

Return Policy

~ About Returns ~
We accept returns and will issue store credit for the amount of the item(s).
Please review our full return policy below. 

• Returns are for store credit only. No refunds will be issued. 
• Shipping is the responsibility of the customer
• Items marked FINAL SALE may not be returned, refunded or exchanged. 
• All returns/exchanges must be done within 14 days of order receipt. 
• Items must be unwashed and unworn. If items appear worn, have makeup or other stains, excessive pet hair, or smell of smoke or perfume, your return WILL NOT be accepted and will be returned to you at your expense. 

NON-RETURNABLE:
Final sale items, Jewelry, Socks, Hats, Masks, Bows, and Bow Ties.
• Shoes must be returned in their original box or bag provided and placed inside an additional protective shipping safe box/bag to be eligible. If there is any damage to the original package, your return will not be accepted. 
• Damages must be reported within 3 days of being delivered.+
Please contact us at info@TaylieandFriends.com to report any damages.
• Store credit expires 1 year after it being issued.

Items not meeting the above guidelines will be returned to you at your expense. For additional information on returns, or if you have a question that weren’t answered, please email us at info@TaylieandFriends.com

All returns must be shipped to: 
7659 Kempton Park Dr
Shreveport LA 71129

When will my return be processed? 

We will process all returns within 5-7 business days. 
Once processed, you will receive an email showing it 
has been completed and your credit is available for use.
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